This is a gripe that’s common among residents. See below:
When we were shown the apartment initially, it had the combo washer/dryer installed in the laundry closet. When we received our keys and moved-in, the machine had been removed without explanation. It took 2 months of constant complaining to Simon and Michelle to finally give us a machine from another apartment that was moving out. Once we received our machine, we learned how absolutely terrible it was at washing and drying. After about 4 months the dryer cycle completely stopped working and we were forced to line dry or send out our laundry for cleaning. We found brand new separate washer and dryers in the basement. After harassing Simon and Michelle for 2 months they finally gave us one. Both Simon and Michelle told us to give them our laundry receipts for reimbursement. When we gave them the receipts they refused to pay for 2/3 of the charges. We are still fighting them on this.
Have you received a washer and dryer? Let us know in the comments.