From our inbox:
The elevator has been broken like once a week. It does not work for few days, works for few hours, and breaks down again.
This time, it is broken from 7/16/2012 like 10am, and as of now, 7/17/2012 3:10pm, it is still broken.
I am not sure how to express this anger, frustration because we have kids and it is extremely difficult to carry strollers, we decided to move here, BECAUSE THERE IS ELEVATOR!!! I have back problem, and we have two kids, so we HAD no choice but to move to elevator building, and if it’s broken so often, how the hell they can increase the rent? For what?
Of course we emailed management, asking to compensate for the inconvenience. All tenants are paying premium for the gym, pool,. roof, doorman, and ELEVATOR. IF the features are compromised, don’t they have to compensate for the inconvenience?????
Does anyone know where to file a complain how poorly this matter (elevator maintenace) is handled??
Thanx a lot for having this place to let this anger go, hopefully So many of the residents agree with my opinion…
My experience in many buildings in NYC has been that elevators stop working, even in the luxury buildings (though you would expect luxury condos to ensure the elevators are fixed immediately). A conversation with one of the doormen did return a little bit of a criticism of the management for having a cheap elevator with sub-standard repairment to begin with, costing them more money in the long-run. Can someone provide some advice on this one?